Company Name: New-Trust Bank, Dallas TX
The bank is helping companies to do online transactions with the customers who hold their credit cards (New-Trust Bank Credit Card). The Bank has a headquarters in Dallas TX with 300 employees.
FDIC regulations require that Banks must keep customer information (including contact, identification, and transactions) for five years after the account is closed.
Question 1:
Client/Server Network for Intranet.
New-Trust Bank’s IT system is cable of processing 15,000 customers a day. All Customer accounts are kept in the Customer Accounts database and there is a backup system to fulfill the FDIC regulations. Customer transaction information has to be moved to the long-term memory (archive) for backup and to fulfill the FDIC regulations. This database is within the New-Trust Bank IT data center. All company employees will be connected to the Customer Accounts database via the intranet.
Task: Develop a Client/Server diagram for the Bank’s management office intranet only. You should present the client computers (office PCs), network devices, the customer accounts database, and long-term data storage (archive) in your Intranet diagram. You should not be specific about the number of computers in the LAN, you can use generic numbers for presentation purposes. For security reasons; there is no requirement for wireless devices. All connections must be via cable.
Your Intranet diagram has to have the following components
Bank’s management office intranet:
- Client Computers (Office PCs),
- Network Devices (switch, router, etc.)
- Server(s)
- Customer Accounts Database
- Employee Database
- Long-term Data storage (archive) for Customer Accounts
- Connections /cables
You may use DRAW.IO for your Client/Server diagram.
You should write at Top right corner Meet Patel and New Trust Bank name on your diagrams.
Question 2:
Cloud Computing
It looks like New-Trust Bank Credit Card will become very popular in near future. And there will be more companies that will accept Bank Credit Cards in the future. Each company will bring more customers for the Bank. This growth in customer numbers is of course good for the Bank, but the Bank managers are worried about the current data center and the FDIC regulations. The current data center cannot handle this fast growth of customer numbers. They need your help with the solution.
Consider the Bank’s IT system and the expectations from the Bank Management to accommodate the expansion of the customer numbers and FDIC regulations. Which sections/components/services would be achieved by Cloud Computing?
- List the IT components that can be moved to Cloud. So, the Cloud service provider can help the growth of the company
- List the IT components that can NOT be moved to Cloud. These are the section(s), you would not move to the cloud. List the IT components that can be done by the on-site data center (not Cloud Computing) and write the reason for not caring over to the cloud.
Question 3:
Web Page Structure
New-Trust Bank’s website has three different sections for three different business interactions.
Section 1 Personal accounts are accessible via the internet and open to the public. And should have the following subsections
- Opening page/ welcome/opening page
- Locations and business hours
- User Login page
- Latest rates for the loans
- Incentives for new customers
Section 2 Employees can access via the intranet, employee accesses only and is not open to the public. And should have the following subsections
- Opening page/ welcome/opening page
- This week’s upcoming activities/projects
- Link to the Human Resources department’s webpage
- Link to the Marketing department’s webpage
- Link to IT department’s webpage
Section 3 Corporate accounts are accessible via the internet and open to only partner companies. And should have the following subsections
- Opening page/ welcome/opening page
- Locations and business hours
- Login page for the corporate accounts
Task: Develop the Bank’s Website structure for Intranet only. You should first decide which sections should be under this Website and then draw the Website Structure using a block diagram. Please refer to the lecture notes for a similar case. This section of the website should not be open to the public.
You should write at Top right corner Meet Patel and New Trust Bank name on your diagrams.
