week2.1

select an area of improvement in the healthcare setting. You will do an RCA for this area this week.

Tasks:

• Visit the following link:Determine-root-cause-5-whys
  • Read the introduction to RCA( Root Cause Analysis).
  • Read the RCA process.
• Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
  • A diagram of the clinical or workflow process
  • A fishbone diagram of constraints
  • The steps for improvement, utilizing the five-whys tool
• 2-3 pgs