CONFLICT AND NEGOTIATION
Required Reading
Liddle, David. ( © 2017). Managing conflict: a practical guide to resolution in the workplace. [Books24x7 version]
Esbati, Z., &Korunka, C. (2021, May). Does intragroup conflict intensity matter? The moderating effects of conflict management on emotional exhaustion and work engagement. Frontiers in Psychology, 12, 614001-614001. https://doi.org/10.3389/fpsyg.2021.614001
Bauer, T., & Erdogan, B. (2012). Chapter 10: Conflict and negotiations. Organizational Behavior. Lardbucket.org
Shearouse, S. H. (2011). Chapter 5: How we respond: Approaches to conflict. Conflict 101: A manager’s guide to resolving problems so everyone can get back to work. New York: AMACOM. [eBook Business Collection]
Case Assignment
Once you have finished reviewing the background materials, take a look at this following article and think about how the concepts from the background materials apply to this fictional case:
Cliffe, S. (1999). Can This Merger Be Saved? Harvard Business Review, 77(1), 28-44. [EbscoHost]
Then write a 4- to 5-page paper addressing the following questions:
Do you think this conflict that Nick Cunningham faces is functional or dysfunctional? Explain your reasoning, and cite Bauer and Erdogan (2011) or Luthans et al. (2015) in your answer.
What is the source of this conflict? Use the terminology from Bauer and Erdogan (2011), or Luthans et al. (2015) in your answer. For example, is this conflict a result of relationship/interpersonal issues? Or from tasks/roles? Other?
Of the five styles of conflict management discussed in Shearhouse (2011) or Bauer and Erdogan (2011) which one do you think would be the best approach for Nick Cunningham to take?
What other advice would you give Nick Cunningham based on the concepts discussed in any of the background readings?
