Discuss the application of concepts in Chapter 6 “ Master my stories”. Use appropriate grammar, sentence structure and word choice and correctly cite sources.
Use the Reference book only for the assignment
Crucial Conversations, Chapters 1, 2, 3: Patterson, K., Grenny, J. McMillian, R., Switzer, A. (2002). Crucial conversations: Tools for talking when stakes are high. Two Penn Plaza, NY: McGraw-Hill.