Crypto.com toll free number I201'277.0205 helpline service

Crypto.com support number 1(201)-277-0205 customer service helpline toll free

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As part of our commitment to deliver the best value for users, we are introducing a tiered rewards rate structure for fixed-term allocations in Crypto Earn, effective on 4 April 2022, at 10:00 UTC. The new structure will allow us to continuously provide attractive rates for the growing list of over 40 supported tokens.

What are the changes?

Users will access rates based on the total value of their Crypto Earn assets allocated to fixed terms (1 Month and 3 Months). Assets allocated to flexible terms will not count toward the fixed-term tier allocation quota.

Tier 1 rates – Full rates are applicable to a quota of USD $30,000 allocated to fixed terms

Tier 2 rates – Fixed-term allocations that exceed USD $30,000 will receive 0.5x the full rewards rate

The new tiered rates are only applicable to allocations placed from the effective date onwards. While the rewards rates for fixed-term allocations that have already been placed remain unchanged, the value of those allocations will count towards the quota of USD $30,000 for enjoying Tier 1 rates.

In addition to the new tiers, there will also be rate changes for select tokens that will take effect on 26 March 2022 for LUNA, EGLD, ATOM, ETH, BTC and stablecoins, and 4 April 2022 for DOT and MATIC. Please refer to our FAQs for the most updated rates.

There will be no changes to the holding term options (i.e. Flexible, 1 Month fixed, and 3 Months fixed). Users can continue to enjoy better rates by staking CRO, and Crypto.com Private users are still entitled to an additional 2% p.a. on fixed-term allocations (paid in CRO).

You can find more information about Crypto Earn and the revised rates here.