Assume that you work for a healthcare organization and a patient wants to learn more about the cost for a procedure ordered by their provider. They have asked the following questions to Patient Scheduling:
1. How much would the procedure cost because I have not yet met my deductible? 2. Do I need pre-authorization? 3. Is there a facility charge in addition to the physician charge? 4. What other charges would be incurred?
In your initial post, include the following details: • Explain why each of these four questions is significant for the patient. Add evidence to support each explanation. You may also share an experience on any one of these questions. • Provide an explanation of how procedural expenses are determined. • Describe how patient perception towards payment can affect the revenue cycle for a healthcare organization. |