Previous state
- Policies were purged and Lippincott was implemented
- This caused a huge dissatisfier for the staff and mostly new hires.
- This left staff confused and feeling lost with basic standard of practices
- Policies, Guidelines, SOPs and Lippincott are all located in different areas making it difficult for the staff to locate
- Staff and management not understanding the difference between Policies, guideline, and SOP’s.
Current state
Below is where the hospital is currently at with policies, SOP, and guidelines.
- Steps taken to get here
- Standardization of education across the hospital and ownership of policies
- Education to the education team and leaders on the difference of Policy vs SOP vs Guideline
- Education to the education tem on how to initiate and follow up on policies via compliance 360
This was completed by the Holtz Women’s and children’s education team
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Current Policy revisions
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Pediatrics
- Brain Death Determination Pedi—JHS 400.087.1
- Parental or Guard Notification for Pts under 18 for Pregnancy—JHS 4000.013.1
- Organ Donation After Cardiac Death Pedi—JHS 400.018.1
- Disclosure of HIV Status to Minors—JHS 400.050
- Exchange transfusion
- Closed medication administration system
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Pediatrics
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Women’s
- Fetal Reeducation—JHS 400.013.2
- Termination of Pregnancy—JHS 400.013
- Certificate of Fetal Death; Stillbirth Reg—JHS 400.011
- Sterilization—JHS 400.010
- Low Risk Delivery Newborn Resuscitation
- Baby Friendly breast feeding
- High risk delivery newborn resuscitation
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Newly Established Policies
- VAD policy
- Oxytocin concentration
- PCN desensitization
- CRRT/ECHMO
- OB
- OB patient disposition
- OB patient care
- Pediatric Code Blue
- Neonatal Code Blue
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Guidelines
- Unit Admission Guidelines
- Unit specific Documentation Guidelines
- Required task per shift (eg: IPOC)
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Pathways
- Early onset sepsis
- Hypoglycemia
- Hyperbilirubinemia
- Code Pink
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SOP’s
- Protocol for management of Placentas
- OB Alert Emergency Standard of Care
- MFTI
- Prioritization of the OB patient in triage
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Quick tips
- IV site documentation
- Admission, Discharge, transfer criteria (referencing policy 401)
- Care and Maintenance of Vascular Access Devices
- Medication Administration (referencing policy 400.025)
- Berlin Heart
Resource Binders
The Education team has also been a part of the following system wide policies
- Suicide Prevention policy non-behavioral Health (there are now 2)
Top 6policies requested from the survey (see attached)
Vascular access Device/Management/Dressing change
Unit Admission Guidelines—-Making a guideline
Documentation Guidelines—Making a Guideline
Thermoregulation (neonatal standard of practice)
Nursing standard of practice—-Addressed in the Unit admission and documentation guideline
Tracheostomy Care
Future
- things that we are working on to ensure that resources are available for staff in a central location
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Resource Binders
- front part of each binder will be standardized hospital wide (see below)
- Second half of each binder will have valid information and tools for each unit to assist with the following:
- Documentation standards per unit
- Quick tips
- We are working with IT to have the binders be electronic with links for easy access.
to be on the following units within Holtz and Women’s
- Pedi Clinics
- Antepartum
- GYN/GYO
- BMT
- PRU
- Pedi Hem/Onc
- Pedi Transplant
- PICU
- CICU
- PSPU
- L&D
- OB Triage
- OB OR
- OB Recovery
- OB Transition nursing
- NICU
- NICU-D
- Mother Baby
- Pedi ED
- Dialysis
- Pedi Transport
- PPEC
Each binder to consist of the following
- Holtz and Women’s
- Emergency number
- Security
- Color codes
- Web link for badge buddy
- Hospital Department numbers
- TJC handouts (race/pass/ hand hygiene)
- Map of campus
- Nursing assessment policy (health record documentation guideline)
- Quick tips
- Restraints
- Zolls
- BBraun quick tip
- POCT reference
- Unit Specific (per unit above)
- Unit phone list
- Unit chain of command ( w/ contact info & title)
- Pathways
- Map of the Unit
- Tools (humpty dumpty)
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Unit specific documentation
- FREQUENCY (Q1, Q4, etc.)
- Pre Op/ Post op/ during procedure
- Stroke/ DKA/ STEMI/ Pitocin/ Mg drip etc.
- Resource binders to be made electronic with the help of IT
- Emergency number
KEY
In progress
Recently completed
Requested, not initiated