HRM 310 Milestone One Guidelines and Rubric

Scenario

In Project One, your company went through a union campaign, and a majority of employees voted in favor of union representation. Subsequently, union leadership and company management negotiated a collective bargaining agreement. The presence of represented (union) and non-represented (nonunion) employees means that Human Resources must work to ensure all employees receive fair and similar treatment within the guidelines of applicable laws and the provisions negotiated in the collective bargaining agreement.

As the HR analyst, you received a complaint from the union representative that alleges a member of the company’s management team violated the negotiated progressive discipline process when handling a recent HR incident. The specifics of the complaint are as follows:

1. The company manager suspended the union employee for one day with no pay because the union employee left the shift early without permission from the manager. The union representative claims the suspension was not necessary. The company manager claims that the suspension was appropriate because all nonunion employees would be suspended for the same issue.
2. The union representative claims the union employee was not given an opportunity to have another employee present at the conversation in the manager’s office. The manager claims the union employee was offered the opportunity to have representation and the employee said no. There were no other witnesses in the manager’s office.
3. The union representative claims the company manager did not allow the union employee to explain the reason for leaving early. The company manager disagrees and states that 30 minutes were spent listening to the employee’s story as would be the case for any employee in the company.
4. The company manager claims that everyone in the department is treated the same way if an employee leaves the shift early without permission. Leaving a shift early impacts all other members of the team because work is not completed and may fall on nonunion employees to complete, creating overtime and possibly creating the need for nonunion employees to complete union employee work.

The director of Human Resources, who is your manager, has requested that you research the complaint in preparation for HR’s meeting with the union representative and recommend an initial course of action.

Directions

In this milestone, you will look at the employee complaint and draft a memo to management that outlines the issues and your recommendations for resolution. As a reminder, in this milestone you will draft a section of Project Two. The feedback for this milestone should be applied to your final submission of Project Two due in module seven. Refer to the Management Memo Guidelines located in the Supporting Materials section for guidance. Consider the scenario to begin your work. Identify the key issues in the complaint and determine how the situation may differ for union and nonunion employees. Discuss the ramifications for the company from both a union perspective and a general employee-confidence perspective. Describe any risks that the company might face if they do not address the complaint.

Specifically, you must address the following rubric criteria:

1. Union Grievance
   1. Key Concerns: Identify the key concerns of the employee complaint.
   2. Union vs. Nonunion: Discuss how this situation differs in a union and nonunion environment.
   3. Employee Confidence: Describe the potential impact that the complaint situation will have on employee confidence. Provide examples to support claims.
   4. Employee Relations: Explain the impact on employee relations in other areas of HR within the organization.
   5. Risk Potential: Discuss the risk potential for the company for failure to address this complaint.

What to Submit

To complete this project, you must submit the following:

Management Memo – Union Grievance
Your submission should be a 1- to 2-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Any sources should be cited according to APA style.

Supporting Materials

The following resource(s) may help support your work on the project:

Resource: Management Memo Guidelines
Use this guide to help you draft your communication with your manager.

Milestone One Rubric