Chapter 12
Discussion Question 1: Some people say that chatbots are inferior for chatting. Others disagree. Discuss.
Discussion Question 2: Discuss the financial benefits of chatbots.
Discussion Question 3: Discuss how IBM Watson will reach 1 billion people by 2018 and what the implications of that are.
Exercise 1: Compare the chatbots of Facebook and WeChat. Which has more functionalities?
Exercise 12: Research the role of chatbots in helping patients with dementia. Write a report.
Exercise 16: Microsoft partners with the government of Singapore to develop chatbots for e-services. Find out how this is done. Write a report.
Chapter 13
Discussion Question 1: Compare the IoT with regular Internet.
Discussion Question 2: Discuss the potential impact of autonomous vehicles on our lives.
Discussion Question 3: Why must a truly smart home have a bot?
Discussion Question 4: Why is the IoT considered a disruptive technology?
Exercise 3: AT&T is active in smart city projects. Investigate their activities (solutions). Write a summary.
Exercise 4: It is said that IoT will enable new customer service and B2B interactions. Explain how.
Exercise 6: Find the information about Sophia, a robot from Hanson Robotics. Summarize her capabilities.
Textbook: Business Intelligence and Analytics
ISBN: 9780135192016
Your response should be 5 pages. There must be APA formatted references (and APA in-text citation) to support the thoughts in the post.
