Scenario
You are a healthcare consultant hired by a large healthcare organization. The organization has some new members on the board of directors who have requested an orientation on the organization’s strategic planning, revenue-cycle processes, and reimbursement-compliance processes. As a consultant, you have been asked to educate the new board members at their next retreat on these areas, highlighting internal strengths and weaknesses, as well as external opportunities and barriers that might impact financial performance and reimbursement.
