Reply to two peer postings

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Duscussion

Part 1

1. After you complete your PPT and the videos on it; read the following and watch the provided YouTube link:

https://www.wolterskluwer.com/en/expert-insights/what-is-patient-satisfaction-and-why-does-it-matter?utm_source=CJ&utm_medium=100357191&utm_campaign=Microsoft+Shopping+%28Bing+Rebates%2C+Coupons%2C+etc.%29&utm_content=12628705&cjevent=26bcc63e3b8111ed80ccad780a1c0e0e&cm_mmc=AffiliateLinks-_-CJ-_-LinksClicked-_-SKU&cjdata=MXxOfDB8WXww

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC304773/

https://www.youtube.com/watch?v=7j_dLJgSoFI

https://www.surveymonkey.com/r/INIMRichmond

2. Name 3 services (found in your reading) that relate to patient satisfaction. How can these services be tracked, monitored, and implemented in a practice with technology. Incorporate PCDA, six sigma, or other process improvement strategies in your response.

Part 2

After posting your submission, read and respond to the postings of at least two classmates.

Reply to TWO peer postings to get full grades on this assignment. Do not respond with “great job” or other generic phrases. Provide respectful insight that allows the poster to learn or grow.