Customer Service Questions

*** CANNOT BE AI GENERATED ***  Please check the description and the ticket itself and propose your answer. Also please write a short statement describing why you choose to respond that way. ================= 1st case Description: A VIP Customer has not received a response in a while from Support and he is frustrated. He claims … Read more

customer service ip 3

 This soft drink brand is recognized worldwide. The drink has one of the most recognized corporate logos and is sold in over 200 countries through 250 bottlers throughout the world. This company’s story began in Atlanta, Georgia, in 1886, when pharmacist John Pemberton was experimenting with a recipe that he later mixed with carbonated water … Read more

Customer service DP3

  Service providers can deal with rude or inconsiderate customers by making sure that they remain professional. Just because the customer is rude does not mean that the service provider should also be rude. Service providers should avoid retaliation when dealing with rude customers. How can you effectively deal with rude or inconsiderate customers?