Write your own challenging/confrontation dialogue. Start by writing a client scenario that includes a discrepancy or inconsistency. Then provide both a poor and a good example of a challenging/confrontation skill.
based on chapter 7
Write your own challenging/confrontation dialogue. Start by writing a client scenario that includes a discrepancy or inconsistency. Then provide both a poor and a good example of a challenging/confrontation skill.
based on chapter 7