Case 4


Please read the case “If at First, You Don’t Succeed, Try and Try Again? Negotiating Skeptical  Customers and Bridging Cultural Differences as a Sales Rep” and answer questions 1, 2, 5 & 7 at the end of the case.

Source:  Kniazeva, E., (2021). If at first you don’t succeed, try and try again?  negotiating skeptical customers and bridging cultural differences as a  sales rep. In SAGE Business Cases. SAGE Publications, Ltd., https://www-doi-org.centennial.idm.oclc.org/10.4135/9781529761221 

  • Your answers should be written in a professional document double spaced using Times New Roman 12 pt font and include a cover page