Responses Week 5

Response A 1) What is the APA format reference entry for the article? Dlamini, Mfundo, and Brian Barnard. 2020. “Customer expectation, satisfaction and loyalty: A study of grocery retail sector in south africa.” IUP Journal of Marketing Management 19 (3): 7–62. 2) What are the research questions? Are they looking for a difference, an association, or apredictive … Read more