FOR PROF TOPGRADE ONLY Discussion Question Topic 2 – Week 3


For this discussion, please engage at least two of your classmates in a discussion about the importance of the criteria you select when evaluating a public or nonprofit organization.  How does the criteria you select influence the view one develops about public organizations?  Read the following two articles but add others that you find that speak to the issue of government effectiveness vs. government efficiency.

Read article:  Public Service Performance and Trust in Government: The problem of Causality

https://www.researchgate.net/publication/228778211_Public_Service_Performance_and_Trust_in_Government_The_Problem_of_Causality?msclkid=dbb6950bae3111ec808de2a5bb0b6c54

Read article:  Galloping Elephants:  

Galloping Elephants

Read article:

Kim S. Cameron, (1986) Effectiveness as Paradox: Consensus and Conflict in Conceptions of Organizational Effectiveness. Management Science 32(5):539-553.

https://doi.org/10.1287/mnsc.32.5.539